Privacy policy
Privacy Policy
Last Updated: August 10, 2026
At Dream League, protecting customer privacy is a core principle of building brand trust. This document outlines how we collect, handle, and safeguard your personal data when you interact with our storefront or make a purchase.
By accessing or making a purchase on our website, you agree to the practices described in this policy.
1. Information Collection
We gather specific details necessary to handle your orders, deliver custom apparel, and provide dedicated support:
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Contact Details: Name, email address, physical delivery address, and phone number.
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Order & Customization Details: Transaction history and custom design specifications (such as requested names, numbers, or custom prints for jerseys).
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Payment Processing Data: Payment method details, credit/debit card details, and billing addresses. All payment transactions are handled through secure payment partners; we do not store full payment card details on our servers.
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Technical & Usage Information: IP address, browser type, device identifiers, and browsing patterns collected automatically as you navigate the site.
2. How Your Information Is Used
We process customer data for essential operational and service purposes:
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Fulfilling custom orders, manufacturing personalized merchandise, and managing shipment dispatch.
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Providing responsive customer service regarding order status, modifications, or support requests.
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Managing user accounts and maintaining website functionality.
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Sending promotional updates, announcements, and exclusive offers (you can opt out of marketing emails at any time).
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Monitoring platform performance, preventing fraud, and ensuring secure transactions.
3. Data Sharing & Third Parties
We do not sell or rent customer data. Information is shared strictly with trusted operational partners required to complete your order:
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Fulfillment & Logistics: Manufacturing facilities and shipping carriers (including USPS and UPS) for package delivery.
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Payment Gateways: Encrypted payment platforms (including Stripe and PayPal) to process transactions securely.
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E-Commerce Infrastructure: Secure hosting services and analytics tools (including Shopify) that power our online storefront.
All third-party partners operate under strict privacy standards and are restricted from using your data for any independent purposes.
4. Tracking & Cookies
Our website uses cookies and similar tracking tools to recognize your device, maintain shopping cart contents, analyze traffic trends, and customize your browsing experience.
You can disable cookies through your browser settings, though doing so may limit full functionality on certain parts of the site.
5. Your Privacy Rights
Depending on your jurisdiction, you have specific rights regarding the personal data we store:
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Access & Correction: Request a record of the personal details we hold or request corrections to inaccurate information.
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Deletion: Request the removal of your personal information, provided it is no longer required for legal, tax, or order-fulfillment obligations.
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Opt-Out: Unsubscribe from marketing messages at any time using the link provided in our emails.
To submit a request regarding your data, please reach out directly through our contact page.
6. Security Standards
We maintain industry-standard security protocols, including SSL encryption, to safeguard your data during transmission. While we enforce strict safeguards to protect your information, no online transmission or storage system can be guaranteed as entirely secure.
7. Policy Updates
We may update this policy periodically to reflect operational changes or compliance requirements. Updates will be published directly to this page with an updated revision date.
8. Customer Support
For any questions, requests, or concerns regarding your privacy or data protection, please reach out to our team through our official customer contact form.